Booking Confirmation
All bookings with SaiYatri are subject to availability. Your booking is confirmed only after successful payment and receipt of a booking confirmation message.
Payment
Full payment is required at the time of booking. Payments can be made online through secure payment gateways or in person at authorized locations.
Cancellation & Rescheduling
Cancellations or rescheduling requests are subject to our cancellation policy. Any applicable charges depend on when the request is made. Please check our cancellation policy for details.
Passenger Responsibility
Passengers must carry valid identification and travel documents. SaiYatri reserves the right to deny service if proper documents are not provided.
Luggage Policy
Passengers are allowed limited baggage as per booking details. Extra baggage may incur additional charges.
Travel Insurance
SaiYatri does not provide travel insurance. We recommend passengers get their own travel insurance for safety in case of unexpected events.
Safety Rules
Passengers must follow all safety guidelines and driver instructions during the journey.
Changes in Service
SaiYatri may change schedules, routes, or services due to unavoidable reasons like traffic, weather, or other operational needs.
Service Refusal
SaiYatri reserves the right to refuse service to any passenger engaging in misconduct, violating policies, or posing safety risks.
Legal Compliance
These terms are governed by the laws of Maharashtra/India. Any disputes will be handled in courts located in Kopargaon.
General Policies
Booking Process: Bookings can be made through our website, customer support, or at authorized offices.
Payment & Confirmation: Full payment secures your booking. Confirmation will be sent via email or SMS.
Cancellation & Refunds: Cancellations may incur charges. Refunds, if applicable, will be processed according to our refund policy.
Customer Support: Our team is available to assist with inquiries before, during, and after travel.
Refund Policy
Cancellation Charges: Fees depend on when the cancellation is made.
Refund Process: Refunds will be processed via the original payment method and may take a few business days.
No-Show Policy: Passengers who fail to show up may not be eligible for a refund.
For any queries, please contact our customer support team.